Originally Posted by
JasperVal
That being said, it seems clear the United system is much easier to train and use for everyday tasks. I'm still surprised they decided to take such a large step backwards.
You forget one critical fact - PMCO owns SHARES, so they chose the cheaper option. The management team needs to make sure the combined airline makes money, and in the current economic climate, cutting costs is huge. That adotping this system airline wide will make life difficult for employees and frustrate customers was probably considered, oh, about 15 minutes.