Not Thrilled With a Remark by a DM Agent Tonight
I called mainly to straighten out a misconnect due to a schedule change for a trip in April, and cancel another award ticket. While I was on the phone, I brought up a recent minor situation. . . .
On my way home from MTY, my original itienrary was to overnight (by choice) in ATL, then ATL/MSP/PIT. The evening MSP/PIT was eliminated on Saturday, so, the Delta auto rebooker put me on a nonstop ATL/PIT. I asked about credit for 1106 MQMs + RDM. The agent said . . . .
Mr. DaveTravels, "Do you really need them"?
I said, WHAT? With rollover, yes, I do! I paid the airport taxes, so I should be entitled to them!
She claims that she put in a request. No entries have shown up yet. I was contemplating contacting KP, but, I know it really isn't his dept, so, I figured I'd see what happens this way before I eMail him.