Originally Posted by
khalid26
Other than that, the Gold desk were absolutely great this year with 3 out of 3 requests (two of which were flex/saver issues) honoured within 48 hours.
Have we figured out how to actually contact the mythical "Gold Desk" if one does not live in Dubai and can't call on the third Tuesday between 10-11am?
The more I read this thread, the angrier I become about what was hitherto a largely positive EK year for me.