FlyerTalk Forums - View Single Post - EQM Miles missing without a trace!

Dec 14, 2011 | 4:03 pm

#2

Joshua

Join Date: Aug 2001

Location: CAK/PIT/OH15

Programs: UA*0K, Amex Plat. (National Exec., Hertz 5*), Chase MP Explorer.

Posts: 1,727

Quote:

Originally Posted by TheMan

I looked at my November statment with an EQM level and then looked at the online system in December. Somewhere I lost over 5K EQM's. Anyone have this happen? There was not a trace as to why or where. NOV 30th was 5K more than DEC 1st.

How can this happen? I tried emailing and calling onepass but no response and 5 hours on hold, as I posted in another thread.

Any suggestions?

I keep a spreadsheet with all of my miles in it and check every few weeks for any discrepancies. I kind of wish the old PDF statements were still around. The current PDF link doesn't even work (just gives you a printed copy of the OnePass login screen).