Originally Posted by
awspilke
I just received my SWU's today. I have a Y class fare booked for SLC to MEX round trip. Jan 24 - 29. I called to have my SWU added to my conf.
EF shows :
J8C6D6I2S0Y9B9M9H9Q9K9L9U9T9E9 for the outbound and :
J9C9D8I5S0Y9B9M9H9Q9K9L9U9T9E9 for the return.
After calling the DM line, i was told i cant use the SWU as all inventory at that level has been sold. ???? Not a single seat has been booked in First class????
What am I missing??
The issue isn't J it is Z inventory, which you can check as well on EF. I looked on the dates and if you are flying DL 513/514, then Z2 on the outbound and Z5 on the return. You should definitely be able to use the SWU. Call again.