Originally Posted by am1996

I just purchased two Travelpro Platinum 6 (not 7 but 6, which is a closeout) uprights. The uprights themselves look absolutely beautiful and appear to be constructed rather solidly. To my utter surprise, the handle on one of the uprights was defective and was sticking, such that it was next to impossible to open it and then took me about 20 minutes to close it.

I realize that lemons happen but just found it surprising that this happened on Travelpro's flagship product. Let's just hope that it's an aberration.

What I also found a little surprising is that the tracker system is only free for the first year. If you want it after that, you have to pay for it. Further, if the bags are recovered under that system, you have to pay for them to ship the bag back to you. Travelpro's competitors don't do that. For instance, Victorinox's Swiss Tracket system is totally free and you don't pay to have your bags shipped back to you. Overall, this whole tracking system issue is a relatively minor one, however.