Originally Posted by
lin821
1. Your frustration for not able to log in via Facebook Connect.
I know you're only trying to help and it's very kind of you to point out our frustration, but we're very well aware of it ourselves, thank you very much.
2. Multiple handles are TOS violation.
So if your tyre went flat while driving you'd stop immediately rather than attempting to pull into the hard shoulder, since, obviously, driving with a flat tyre would constitute a clear violation of traffic rules in most jurisdictions. Let's all just be pragmatic here, shall we? Desperate times call for desperate measures - and desperate we are, as you so observantly noted in 1.!
3. There is more than one way to contact admin without creating dupe handles and/or log-in.
You have thus far only mentioned one way to report a problem, though I'd be happy to know more that
a) bring it to the attention of the relevant admins as well as the FT community at large,
b) enable us (i.e. those affected and those who might be able to actually help - general members and admins alike) to engage in an open discussion.
Incidentally, according to the FAQ (yes, I had in fact done a search and gone through those threads - my bad for not mentioning it in my OP -, but the current issue had not yet been covered as it only started on November 23) the correct way to report any problems relating to Facebook Connect is by posting in this very forum:
Originally Posted by
IB-Dick
Who do I contact if I am experiencing problems with Facebook Connect?
Problems with Facebook connect can be addressed in the Technical Issues forum.
4. It's Thanksgiving holidays in the U.S., where IB is based.
Happy belated Thanksgiving. Again, my bad for not acknowledging it in my OP. I'll make it a point never to report any problems over Christmas, New Year's, Independence Day, American public holidays in general, and Sundays.
Please don't shoot the messenger.
Please don't feel shot.
FT has been around since the 20th century.
I myself have been around since the 20th century AD.
When IB first introduced Facebook Connect back in spring 2010, there were quite a bit of discussion among and reaction from FTers. Some liked it, while some didn't/don't.
I appreciate you're part of the latter group, and that's absolutely fine. You are certainly free to not use Facebook Connect. It's a choice, and one that is officially offered by FT. Some of us have chosen to use it exclusively, and if something goes wrong we have no less of a right to discuss it than anyone experiencing trouble with any other means of logging in, traditional or otherwise. By saying we effectively shouldn't be posting here, you are denying us this right.
Look, I was aware that other login methods existed but have been perfectly happy with Facebook Connect ever since I joined FT. Never had any trouble with it, other than the odd incident of the button not loading. Others may have switched when it was introduced and have forgotten their original login data, with no means to retrieve them now. Fact is, since November 23 we can no longer log in to our accounts. Facebook Connect is not working for some as yet undetermined reason, and we have no backup login we can use. In hindsight, it might have been smart to have created one, just as much as at some point one may wish to be able to at least have the option to use Facebook Connect if something goes wrong with one's other login method of choice.
If you have time, you are more than welcome to dig in the previous discussion threads:
Thank you for the warm welcome. Never would have occurred to me. I just went right ahead and created a new thread at the first sign of trouble.