Originally Posted by
AndyTLe
Unfortunately, aircraft changes happen. At least it was a 764 to A330 and not worse. You purchased a ticket for transportation and not a specific aircraft. Try calling back and see if you find a sympathetic agent.
True, but when you buy the BE ticket it shows either a cradle or flat bed icon. While I am sure the fine print states subject to change, you are still relying on that particular type of service when you buy the ticket. All that said, I would not take a one-stop over a non-stop to get the flat bed over the old cradle seat.