Originally Posted by
IBobi
If we tried to keep it absolutely apples-to-apples we'd end up with 500 awards with 3 contenders apiece and no consensus about who is really the best. Since the companies themselves compete for customers within geo regions, that's how we'll judge them.
I understand this keeps it simple, but what does it mean if, say, Southwest beats United? I suppose for someone who only ever flies domestically, all carriers are considered, but it seems to me that for many FTers, they are in different categories. Otherwise you may as well ask if Delta is better than Hertz. Both provide a means of getting from point A to point B.