Originally Posted by
alanjrobertson
LOL I agree with the KVS one, but not quite sure how you get the web browser timings!
You seem to be counting the time to type in details on the webpage, which isn't a fair comparison - so it's actually from 00:15 when the 'Next' orange button is clicked to 00:20.
You need to start at the beginning of the process (i.e. Step 1 at 00:00) for comparison.
Even if you subtract the time it took you to do the typing in that video (i.e. ~5 seconds from 00:07 to 00:12) from the
00:20 total search duration using a [regular] web browser, that will still make your website timing 15 seconds (which is
the same as the
KVS Tool).
Originally Posted by
alanjrobertson
I appreciate KVS allows for other items to be changed between searches but realistically I just want to find dates I can get an award booked!
As mentioned previously, the [Previous/Next] functions in the KVS Tool are different (and more powerful) than those in ANA. They cannot (and should not) be compared directly.
Originally Posted by
alanjrobertson
The interesting thing was that when it was taking >30s for a KVS search the website one was no different in time - thankfully this seems to have improved a bit but I'm on the same machine so I don't know why.
Likewise, as mentioned before, that is a technical impossibility.
Once again, thanks for taking the time to create the video screenshots, which have now fully confirmed that the timings are within their normal ranges and the discrepancies you had previously reported cannot be substantiated.