FlyerTalk Forums - View Single Post - Confusing Upgrade Experience (Mobile Check-in –> Airport Upgrade List)
Old Nov 9, 2011, 8:15 pm
  #9  
BrewerSEA
 
Join Date: Nov 2010
Location: Seattle
Programs: AS MVPG 75K
Posts: 2,574
Originally Posted by gozetta
Great, but what if the checkin process fails? What if it actually "checks you in" but fails to add you to upgrade standby as has happened several times for me on the iPhone app?

Is there just NO remedy????? I will have to wait until the morning to get on the upgrade list along with everyone else going ORD->DFW???
Sticker/EXP upgrades are ordered my original request within status and Y/B vs. other fares, even on the airport upgrade list. Yeah, it's an annoying bug AA should fix, but how hard is it to go up to the GA or AC AAngel and have yourself added?
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