Originally Posted by
blue47
3. United transparency? You can't see the list, only that your upgrade is pending. You can check for upgrade bucket availability, and if you are inside the upgrade window know that you will be upgraded. You never see your position on the list. At T-24, it is the same as CO. Channa's posts seem more accurate than most in describing a kludge of bandaids designed to support an overly complex revenue management process.
While you may not be able to see one of the two UG lists online with UA, it inspires much more confidence as there is a single upgrade bucket (not two or more due to YBMs vs. miles/EUA), there is dynamic waitlisting (so the next person in line always gets the UG, and no waiting around during the EUA window when you see R>1 yet no UG being pricessed), and inside the 4 hour DM window, it's status, fare bucket, time checked in (most definitely not the same as CO, as the list switches at T-30 minutes). Easy and rarely inspires the FUD that seems to happen with CO's system.