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Old Oct 22, 2011 | 4:51 am
  #15  
UAPremExecflyer
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Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
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Posts: 7,657
Originally Posted by MAN-MAN
Hi,

When Miles and More meets Krysflyer - it's not "When Harry Met Sally"

We have booked SQ to fly ZRH (Zurich, Switzerland) to Australia return and input our LX (Swiss International Airlines) Miles & More membership numbers. Sure we booked months in advance, sure we got the lowest available tickets, ca. 6650 CHF total (7300 USD) for a family of 4 from Switzerland to Australia.

We have now found out that SQ give ZERO miles for our particular tickets.
ZERO was a bit of a shock!!

Even if you fly the cheapest fare on Swiss, you get a nominal 125 miles and need 1 less flight to acquire the next status.

Is this Krysflyer Policy to award NOTHING at all for cheapest fare.
Surely now SQ is in STAR Alliance, the earning of Miles would be consistent across all Carriers and Selling Classes. Right?

Hey, we might have bought the cheapest fares, but 7300 USD is a LOT of money in anyone's book! To get absolutely nothing in terms of recognition?
We say that is "hinterlistig" which is disingenuous in English.

Sorry for English errors, I am trying my best everytime!
Your complaint is completely misplaced! Your complaint is NOT against SQ. It's with yourself for not doing the research at time of booking to see if your deeply discounted economy tickets on SQ did earn miles in LX's programme. You got what you paid for in that regard. Yes, you bought four tickets. Yes, they cost you a chunk of change. As others have noted, you get a very good Y product on SQ. If you'd done a little research beforehand, you may have been able to avoid your fate in terms of no miles. Also, the premise of your thread is incorrect. LX sets the rules for mileage earning in its programme. SQ KF has nothing to do with it. As others have noted, many other *A programmes don't give miles for deeply discounted fares.

Last edited by UAPremExecflyer; Oct 22, 2011 at 5:05 am Reason: added premise comment
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