FlyerTalk Forums - View Single Post - Compensation or room change?
View Single Post
Old Oct 18, 2011 | 11:33 am
  #1  
Exdon
All eyes on you!
15 Years on Site
 
Join Date: Jan 2010
Location: Germany/Switzerland
Programs: M&M,UA MP Silver, MR LT Titanium, HH Gold
Posts: 202
Compensation or room change?

Cuurently stayin at a Ren, odd room with queen size bed despite king in my profile. Tried to get the compensation at FD, but MOD insited that when they offer to change rooms with king bed they don't have to pay. T&C is not totally clear here:

"If Company is unable to fulfill this Room Type Guarantee, Elite Members will be compensated $100 USD at JW Marriott, Autograph Collection, Renaissance Hotels, and Marriott Hotels & Resorts"

Is MoD correct?

Thanks.
Exdon is offline