Originally Posted by
becreative
I was hoping to use it this Friday but for some reason my itin doesn't show this option. I am flying LHR-YYZ on Friday evening and connecting on to YYZ-PVG on Saturday afternoon. I will probably call AC tomorrow to see what the deal is with this program.
I have been told that this is available only if the booking is made through AC.com as a "through flight" and the itinerary is offered as one of the choices. If I book using multi city function or through a 3rd party e.g. Expedia or travel agent, it will not qualify.
You also have to make the request at least 96 hours in advance of flight departure.