Originally Posted by
mbstone
Since your typical shake maker has no training or intelligence, you will need to carefully instruct, or better yet buy a Hamilton Beach and make 'em at home.
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Hey! While I totally agree making shakes & malts is not difficult, one really shouldn't underestimate the people working in those jobs.*
In high school and college, I worked at a place that makes great milkshakes in the middle-of-nowhere Ohio. It was a soft-serve place, and for chocolate shakes & malt, we used the chocolate/vanilla twist ice cream (along with chocolate syrup, of course). In general, you can get really good shakes and ice cream all throughout the various small local ice cream places in Ohio.
* I was wearing my [fancy East Coast] college t-shirt one day at work. One customer made a comment, "Oh, you go to [fancy East Coast] college? I thought you were just a dumb waitress." This was more than 15 years ago, and I am still amazed and horrified by that comment. This "dumb waitress" now has a PhD.