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Thread: Anyone have the same problem?
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Old Oct 16, 2011 | 10:17 am
  #11  
Ancien Maestro
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Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Originally Posted by global_happy_traveller
i have the same problem for years........like others have said.....ac.com with the booking reference and last name
I agree, it isn't some short term IT glitch..

The system has never been reliable to query.. and I've used the system now for 15 years..
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