Originally Posted by
nacho
KF call centre is hard to reach. I live in Europe and if I call during European normal hours then a wait of 15 minutes for someone to pick up a call is 'normal'.
So I tried calling at 9:00 SIN time (GMT+8) to SG (I live in Scandinavia and either calling UK or SG the price is similar), I hardly had to wait and got very nice service.
I never have problem inputting any KF no. and password.
SQ call centre in SIN usually does not have long wait time and very efficient staff, who, I have found, are willing to go the extra mile