Originally Posted by Pete838

I'm on AT&T, but I'm told the process is the same.

First, go log in to AMEX Membership Rewards shopping portal, navigate to the office supplies category, and click through to the Apple store, iPhone tab.

1) Select your phone color and model (16, 32, 64 GB)
2) Select your carrier (Verizon)
3) Input your Verizon info (account #, login info)
4) Site verifies your upgrade eligibility
5) Select a new plan, message, minutes, etc. or keep the old one
6) Pay with the proper AMEX