Hi Everyone,

In light of the recent problems with the website and general call centre, I would like to see if anyone else has had problems accessing the KrisFlyer Call Centre?

- it doesn't matter which phone I call from
- it doesn't ALWAYS happen, but more often than not
- it happens with both my and my parents KF numbers

When the automated system asks to input your KF number using the keypad, after entry, it always says 'you have entered an invalid membership number, please try again'. Problem is, it's a loop and you can't get past it. There doesn't seem to be a failsafe, where after 3 tries, it automatically connects you to an agent. And, yes, the numbers are correct :P I have tried from several mobile phones, landlines and even Skype. All end up with that message.

Others??