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Thread: comp hotel when no same-day connection possible?
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Old May 8, 2003 | 9:13 am
  #13  
bedelman
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Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
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I called CX USA Reservations and got the same answer as jrussell -- hotel provided on full fares F, J, and Y but not on discount fares including round-the-world.

If only I could get MikeFly's supervisor on the line! Could call repeatedly until I get an answer I like, then try to lock it in via some kind of written confirmation, but that sounds time-consuming and might not be successful in any case. (Plus, what if CX doesn't have so many reservation staff working, and I get the same person for a second time?!)

Mike, how did you manage to get the supervisor? Just ask the person who answered for a supervisor?
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