Originally Posted by
rathin100
I respect your posts a lot and wouldn't disagree with you but I've never had these issues with EK service in J with drinks I ask them for my 2 or3 when they come round and they oblige... Always offered coffee, espresso, piping hot....
EK is a bad airline in many ways in terms of product inconsistency,no flatbeds in J, nothing to offer J travelling golds, crap lounge etc but I've always found the J service to be excellent and consistent. My two A380 trips, I've fed and watrered at the bar and then slept which suited me just fine so there I wouldn't know but my mainstay ---the 777 ULHs ---have always been superb
Not this time. I was surprised as well.
This was by far the worst I have experienced in about 12 flights on this sector (between DXB-SFO). Additional notes:
1. The main entree (Indian) had an extra 1/4 cup of oil, which I had to drain out into my empty salad plate (Not crew related, I concede.)
2. Instead of coming around and setting a mattress pad on each seat, the crew just left them near our feet, still wrapped in plastic. I noticed a few people didn't even know what to do with them. (Understandable if this were your first time on EK).
IMO, the crew and catering (ex: SFO in particular) are entirely ruining the EK experience. Management doesn't seem to care though even when you write them. I don't think anyone has a grip on things.
If LH weren't so bad, I would ditch EK right now.