Originally Posted by rdmsmith

Maybe I'm doing something wrong, but I can't get the ICC to book this for me, even though I can 'see' availability in KVS

Originally Posted by rdmsmith

BMI have since said they have a known issue with CO not showing them any redemption seats in J/F, on any of their flights. Apparently it usually shows something like I0 X9 but the systems are only returning X9, as though 'I' class isn't even offered on that flight.
Here's hoping it's a temporary glitch in the matrix!