FlyerTalk Forums - View Single Post - Oneworld status recognition
View Single Post
Old Sep 21, 2011 | 2:06 pm
  #3  
og
FlyerTalk Evangelist
20 Countries Visited
40 Countries Visited
50 Countries Visited
20 Years on Site
 
Join Date: Apr 2002
Location: SYD BXG
Programs: QF WP/LTG | UA P
Posts: 13,665
Originally Posted by queixas
?....In addition all boarding passes used to include the status 'Sapphire' &/or 'Preferred' or 'Preferente' or something similar - now none of those appear. I contacted QF and they say they have had a few cases of this but have not managed yet...
My previous experience with LA has been good (for their boarding passes to carry my FF # and status), but patchy for Mrs og (who has a multi word surname). Not only with LA but with BA, TG and UA amongst others, if it not an identical match between the FF account name and the ticket name, only the FF number appears on the BP and not status. This means the "system" does not recognise the status and you have to chase the points after the flight. Worse still, it is not consistent from flight to flight even on the same carrier.

Others who know more about the complexities in the programming areas might be able to add to this.
og is offline