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Thread: First time on CX
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Old Mar 11, 2002 | 9:40 pm
  #7  
francophile
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Join Date: Dec 2001
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Horizons:

Just curious: does Cathay have a strong relationship to Canada? Their recorded message directs people to visit cathay.ca, a Canadian site, and the agent who helped me had a charming Canadian accent.
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Most telephone agents for CX in N. America are in Vancouver. A few are in Menlo Park, CA and they mostly concentrate on internet bookings.
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