I bought a ticket from KUL-HKG in the UK online at cathaypacific.co.uk When I tired to access the booking to select a seat online I could not do so. I called CX in London where I live. They said that my name was inverted - family name as given name and vice versa. They said the ticket was issued in KUL and they would not change it. They gave me a number for online booking help in HKG.

Will this cause a problem when I checkin in KUL as my name is not as it is on my passport? I am assuming that it will if not changed.

The staff in HKG said that the name sequence can be changed for a fee. I have agreed to pay and they took the details and say it will be fowarded to the staff in KUL and only they can change it.

The booking form says first name / middle name in the first box and last name in the second box. I am sure that I entered it correctly in western convention. Is this what has caused the problem?

Many thanks for any feedback