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Thread: Baggage allowance
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Old Sep 15, 2011 | 12:31 am
  #14  
stifle
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Originally Posted by serfty
Did you actually have a booking?

Did you actually refer to the new IATA "Most Significant Carrier" rules within your email?

I have serious issues with such Customer Service supplied information when things change - some agents are very slow on the uptake.
Yes to both, and I gave the booking number also.
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