Originally Posted by
stifle
QF does not honour MSC rules. I emailed them to ask what my allowance would be for LHR-SIN-MEL all in J with the LHR-SIN bit on BA (therefore making BA the MSC as it goes from TC2 to TC3) and they said it will be QF's 32kg, not BA's 3pc.
Therefore the OP gets 23kg unless he can talk himself into the 30.
Did you actually have a booking?
Did you actually refer to the new IATA "Most Significant Carrier" rules within your email?
I have serious issues with such Customer Service supplied information when things change - some agents are very slow on the uptake.