Originally Posted by
Alice11
It's Trenitalia, you know, by the time their IT will deliver this sort of service, I'll have got a nephew who will be able to go on holiday in the outer space.
It's not that bad
Their website has much improved in the last couple of years and, apart from having issues with buying tickets with Amex cards issued abroad, I've always found it quite user-friendly and never had any major problems.