Originally Posted by jjessen

Answer from Club Carlson:

We apologize for the belated response. Regrettably, Club Carlson does not currently match status with Gold/Star Alliance. We will status match with Hilton Honors, Hyatt, Priority Club, Marriott Rewards and Starwood.

This came from US agent who seem to have no clue that Eurobonus Gold is matched. How do i get my request to the Dublin office and somebody who knows about this? When using the online form i see nowhere the possibility of choosing which office should handle the request.