FlyerTalk Forums - View Single Post - Any way to upgrade on Alitalia?

Sep 8, 2011 | 5:41 pm

#10

ariyo15

Join Date: Mar 2010

Location: PHL

Programs: HH Diamond, SPG Plat; no plans for chasing any more airline status.

Posts: 880

Quote:

Originally Posted by raistlin

Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9800; it) AppleWebKit/534.1+ (KHTML, like Gecko) Version/6.0.0.246 Mobile Safari/534.1+)

You need the ticket to be in class H-B-M-Y, otherwise upgrade is impossible. Also, there must be an available seat in I class (the lowest business class fare).

You'd better check both conditions before converting points.

But, say everything were "in order," could I do it over the phone ahead of time or would I have to hope the seat is available at check in?