FlyerTalk Forums - View Single Post - No TSA Comment Cards at PIT
View Single Post
Old Sep 7, 2011 | 12:41 pm
  #6  
txrus
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Apr 2005
Location: PHX
Programs: AA Ex Platinum & 1MM, DL PLT, Marriott LFT PLT, HH Diamond
Posts: 2,542
Originally Posted by chollie
I believe our resident TSOs (real or alleged) have posted elsewhere that comments posted directly to the airport involved are more effective than the above methods.

I'm inclined to believe her because the rare folks who post about actually getting contacted about a TSA problem seem to have gone the local route and ended up with a CSR or FSD rep.
I can vouch for that-never heard back from TSA, but the times I've contacted the airports directly about TSA issues (MCO, MEM, & SHV), I've always heard back promptly.
txrus is offline