I have a card that I have to fill out when the TSA claimed he was a medical doctor when he tried a few weeks ago to take away my child's natural toothpaste we use for a medical purpose.
It states that you can contact TSA by calling 1-866-289-9673
or email
[email protected]
If you still have it, include the terminal, date and time of your trip as well as name and badge number of TSA employees you spoke with and any other pertinent information.
PBQ
I believe our resident TSOs (real or alleged) have posted elsewhere that comments posted directly to the airport involved are more effective than the above methods.
I'm inclined to believe her because the rare folks who post about actually getting contacted about a TSA problem seem to have gone the local route and ended up with a CSR or FSD rep.