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Thread: No TSA Comment Cards at PIT
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Old Sep 7, 2011 | 9:59 am
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chollie
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Originally Posted by skylane
I flew through PIT and asked for a comment card. The 3-stripe said they don't have comment cards (never have since he had been there since 2002) and instead gave me a sheet of paper on how to contact a customer service rep.

Shouldn't all locations have comment cards (blue card stock) available to hand out?
Yes, they should. And pax should not have to ask or wait for a supervisor or provide BP and ID to get a comment card. And pax should be allowed to submit comment cards directly to TSA instead of being required to hand them to a TSO who will then (allegedly) submit the card.

Most of all, it would be great if TSA actually did something with the comment cards, besides mine them for pax info to log in a 'domestic extremist' database somewhere.
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