Originally Posted by
BoeingBoy
If the plane was brand new, could it be that IFE hadn't been installed yet? Their website doesn't say anything about certain planes/routes/fleet types not having it. Don't know about Australia, but here the IFE manufacturer or carrier usually installs the system after delivery, not Boeing or Airbus (although I'm sure they would for a price).
Jim
Could be a possibility. I did a quick Google search and found a summary of a news article saying Virgin Australia was looking at other IFE options including Wifi. I wasn't going to pay to read the entire article. I will say that I did not see any cutouts in the seats which would help with installation of a system.