This is yet another example of how BOTH the Union & Mgmt need to create a new product for themselves. Something like MEET & CONFER. They both need to understand that MGMT has to make changes, add service & products. And they cant spend a year or more negotiating the details of something simple like doing it like this is.
MGMT tried to be accomaditing when they introduced Onboard sales by offering commisions to the FA's. This was done to try & make a WIN/WIN situation. FA's had to do more, but were able to make more $$$. But they didnt like it.
It is the attitude of the Union that we wont do anything NEW without extensive negotiations first that has soured the process a bunch. That is why I think they need to embrace some kind of MEET & CONFER process where they accept these things with minimal attitude & interference and work to get the best deal for themselves out of the process as well.
Unions need to remember the old adage "You catch more fly's with Honey than you do with Vinegar."