I love the survey question about whether the turndown disrupted the flow of first class service. What could
possibly be the union's motivation for asking this question? Since when are they concerned with providing good, fluid service to passengers? The grievance itself clearly suggests they're not.
The whole "we're here primarily for your safety" bugs me as it's just sooo disingenuous. If you wanted a job whose sole responsibility was to provide safety/security service then you could have been a police officer or even (gasp!) a TSA agent. But no, you signed up for a job that, SINCE THE BEGINNING OF COMMERCIAL AIR SERVICE, involves providing catering and hospitality services to passengers. And now you're trying to reneg on it? Yeah, I get it, police officers don't get free travel benefits.
