Join Date: May 2002
Location: Pittsburgh
Programs: MR LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus, HH Gold, Hertz PC, National Executive, etc.
Posts: 31,670
Mostly domestic, I have 1 or 2 problems a year out of 70-90 nights. It's almost always a missing PLT amenity. A note on the website to customer support usually fixes it, though it took two communications to correct a stay at the Cosmopolitan this year. They also took 10 days to post vs. the typical 2-3, and seem to have a reputation for falling down in this area.