FlyerTalk Forums - View Single Post - How often do your points not post or post incorrectly
Old Aug 30, 2011 | 9:31 pm
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pbiflyer
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Join Date: Nov 2003
Location: Jupiter, FL
Programs: DL PM, Marriott Lifetime Titanium, Hilton Silver
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How often do your points not post or post incorrectly

I am getting sick of having to track and correct a majority of my stays lately. In the last 6 months, I have had to call/fax/email in corrections to over 50% of my stays. I am a plat, but am considering moving my business back to SPG or over to Hilton.
It is getting so frustrating. When I pick the special rates that include bonus points for a specific rate, they never get posted.
And Marriott Rewards makes the process to correct it painful. I have called/emailed 3 times for a stay at one of their "autograph" collection hotels, with no results. And I am going to miss out on the megabonus if they do not correct it.

I have issues with either arrival gift points not posting, complete stays not posting, or the special rates bonus points not posting.

Do others have this issue?
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