FlyerTalk Forums - View Single Post - Points being calculated incorrectly. Check your folios.
Old Aug 30, 2011 | 12:05 pm
  #45  
Gold Passport Concierge
No longer used by Hyatt; use World of Hyatt Concierge
25 Years on Site
 
Join Date: Jul 1999
Posts: 1,628
Originally Posted by skunker
Gold Passport Concierge, are the points auto-calculated based upon eligible costs or does the hotel report the calculated points? In other words, is there a problem with GP's system or at the hotel?
Good Afternoon!

To answer your question skunker the points are automatically calculated based on the eligible charges that are sent over to Gold Passport.
As always, please feel free to PM us if you have any concerns.

Happy Travels,
Chrissi R.
Gold Passport Concierge is offline