Originally Posted by
cottonpatch
There is disclosure on the Andaz website that the Eastway restaurant is closed temporarily for refurbishment. All of the other restaurants were open.
The lobby was out of commission for only a couple of days and the temporary entrance was just a few yards away. I thought that the hotel did a great job handling a minor inconvenience while improvements are made to the property. I was very impressed with the staff and their handling of a temporary hindrance. It really was very minor.
I look forward to coming back.
When a hotel is performing construction work, in any area, I expect it to to be listed on the property's front page, not in a subsection under dining, and then under the particular restaurant. The fact remains that the the lobby renovations were not listed at all, and had I known, I would have chosen The Churchill. There is nothing comfortable watching 2 young lads, both of whom were half the size and strength of my partner carry our bags up several flights of stairs.