FlyerTalk Forums - View Single Post - Citi retention offer reports [2009-2013]
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Old Aug 27, 2011 | 6:25 am
  #859  
needtoescape
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15 Years on Site
 
Join Date: Oct 2009
Location: Washington, DC area
Programs: Air: Many; Hotel: HH D, HY G, IHG P, MR S, RR
Posts: 526
Cancelled one card and got bonus on another card

I called to cancel my almost one year old Citi AAdvantage Signature Visa, which has had almost no use since meeting the initial spending requirement. I also have the Citi AAdvantage World MasterCard, which is my regular card for purchases where I can't use Amex (I get the annual fee on the MC waived through Citigold).

I don't really have a need for two CB AA cards, so I wasn't looking for a retention offer on the Visa. Nevertheless, the first CSR transferred me to a retention specialist, who offered me the extra mile per dollar spent for up to six months with a cap of 5K miles to keep the card. I declined but asked if I could get a bonus on the MasterCard, and he offered me the same bonus on my MC. I'm pretty happy since I wasn't expecting anything.
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