I would like to commend the staff at the AA BKK office for their diligence and professionalism in issuing our RTW tickets. They were extremely capable and resolved some problems that had crept into our itineraries. With such a resource there is no particular need for a BKK travel agent. Now we can just hope that AA springs for a new ticket printer for them and gives them the courtesy of employee numbers so that we can commend them by giving SOS's.