FlyerTalk Forums - View Single Post - Upgrading
Thread: Upgrading
View Single Post
Old Aug 24, 2011 | 3:51 pm
  #33  
javabytes
FlyerTalk Evangelist
30 Countries Visited
1M
All eyes on you!
15 Years on Site
 
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,637
Originally Posted by enyc
If UP3 is the "wrong" code, any idea what the "right" code is? I tried three different phone agents today with no luck - my SWU did not get me higher up on the upgrade list. It would be great to be able to steer the phone reps in the right direction.
Ask them to uncheck you in first. I think this may have something to do with it. My basic understanding is that they don't code the number directly (UP2B, UP3, etc.)... they need to apply the SWU properly and the result will be a higher upgrade waitlist priority. If you are still UP3 or lower, something is still wrong.

Lead them down the path. If you are a PM, ask them what your upgrade priority is. If they say UP3, ask them what UP2B indicates. Let them say "PM using an SWU to upgrade". Then ask them why you are UP3 instead of UP2B.
javabytes is offline  
Reply