javabytes -- I owe you big time!
They did code it wrong, as UP3. The rep didn't know why, asked her supervisor, who didn't know why, who asked the next supervisor, and now I'm #1 on the waitlist.
The only bad news is that now there's only 1 first class seat left, and before there were 4. I can't imagine Delta sold three $1800 tickets in the last 30 minutes...but hopefully this works.
Originally Posted by
javabytes
I tried to use SWUs recently about 6-8 hours after choosing them. They showed up in my account right after I chose them and I even got the email with the cert numbers, but 6-8 hours later the SMS rep was not able to see the certs, even when I gave her the number.
If the rep insisted that it would not get you any higher in the queue, he likely coded it wrong or (unlikely) everybody ahead of you is using upgrade instruments. He is absolutely 100% wrong that the only way to get an upgrade is the complimentary Medallion upgrades.