Originally Posted by Jim Jones

So every week I go to my neighborhood Chinese restaurant for take-out. It
is around the corner from the office making it very convenient for the night
I stay late. About 2 months ago it changed owners. While the food has
remained consistently good, the new owner has difficulty understanding
English. The last couple of times I ordered my order was wrong; today I
didn't even get that far. When I tried to order she kept repeating back to
me something else, so I pointed at pictures on the menu, still she repeated
back something else but closer to what I wanted at least. Every time I
corrected her and told her what I want, she wrote up the item and treated it
as another item I was ordering. When she got to three items ordered (I
wanted one), with none of them right, I cancelled my order and left the
restaurant. It looks like now my weekly take-out meal with either be
Quizno's or take-out.

As a side note I did notice that each time I have gone in, since the change
in ownership, the number of customers is less and less. Today was no
different.

What a shame. No doubt in 6 months they will try and figure out what went
wrong and might not clue in it is because the person taking the orders can't
speak English.