FlyerTalk Forums - View Single Post - Question: What is $122 really worth?
Thread: Question: What is $122 really worth?
View Single Post
Old Aug 15, 2011 | 10:09 am
  #103  
fin 645
15 Years on Site
 
Join Date: Mar 2010
Location: Canada
Programs: *G
Posts: 2,304
Originally Posted by Altaflyer
It is incredible that this thread got to past the 10 post mark. AC could have compensated the OP for the delay and not specifically for the cash since doing so could set a precedent. It is not easy to get customers like the OP so it is incredible that AC would just let them walk. Also, if AC treats its top of the top in this manner then surely there is no hope for anyone else! (at least that is the message that I hear)
+1

As I read the OP, the issue was more the runaround, not the $122, but it was the disappearance of that amount that caused him to contact AC and end up being runaround. So he is right to frame the issue as "what is $122 worth"? The above post neatly summarizes the whole thing.

Whatever happened to the old adage "the customer is always right (even when they are wrong)"?
fin 645 is offline  
Reply