Originally Posted by
Xandrios
Thats what they told me as well, but last month I correctly received miles. They are trying to figure out what happened, so far the lady at the phone was pretty much flabbergasted though :-X
Lets see if they will in fact call back; last time they forgot. Service going downhill at Amex...
Another thing I noticed is that they round the amount of miles down? For example 195,50 euro spent equals, imho, 391 miles (x2 option). They however transfer 380. This happens every month - pretty much always about 10 miles too few are transferred.
Do you pay sometimes in other types then euro? You don't get miles for the yearly membership costs for instance or the commission they charge on foreign payments. (which is incredibly anyway, American Express but payments in America you pay extra for
