FlyerTalk Forums - View Single Post - [confirmed] Changes to Air France/KLM co-branded American Express cards [France]
Old Aug 12, 2011 | 7:12 am
  #291  
Xandrios
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Originally Posted by Gajan
Based on own experience their was a problem last month with posting of miles. Maybe the problems have not yet been solved.
Thats what they told me as well, but last month I correctly received miles. They are trying to figure out what happened, so far the lady at the phone was pretty much flabbergasted though :-X

Lets see if they will in fact call back; last time they forgot. Service going downhill at Amex...

Another thing I noticed is that they round the amount of miles down? For example 195,50 euro spent equals, imho, 391 miles (x2 option). They however transfer 380. This happens every month - pretty much always about 10 miles too few are transferred.
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