Originally Posted by
sylvia hennesy
A person who depends on others' expertise (and pays them for it, from coach to manager to travel agent) should be able to assume that they have done their job. If one is not from the U.S. the multiple places with the same name can be confusing; but the travel agent should have known. The travel agent in this case would be at fault, and should issue a refund (for the plane fare only).
OP's question is whether the TA is liable. Nothing on these facts suggests liability. Whether the TA chooses to issue a refund as a matter of CS is a different matter.